About Us

About Us

At Bell Plumbing Supplies, we've been a trusted partner for trade professionals and local customers since 2007. As a family-run business, we deliver high-quality plumbing and heating products with exceptional in-branch service. With nine branches across the West Midlands, we're not just about selling products—we're about building lasting partnerships. We believe in the power of local relationships and creating a welcoming environment for our staff and customers. With an extensive, in-depth product range available at the point of service, we help our customers get back to their projects as quickly as possible. From everyday essentials to advanced technical solutions, Bell Plumbing Supplies is the West Midlands’ leading choice in plumbing and heating materials.

Our Aim

Our goal is simple: We want our website to support our existing trade customers and welcome new ones into our branches. We aren't trying to compete with large online retailers, and we believe in maintaining trade prices that are for genuine trades people. We also want our customers to have access to our products and prices whilst working from their office or at home. Having greater access and information online provides additional features and benefits for our customers.

Designed for Trade

Our website is built with our trade customers in mind, giving you access to your personalised terms, order history and quotations through our streamlined online portal. Whether it's building quotes, placing orders or accessing statements, we make it easy for you to get what you need, when you need it.
We sincerely hope that these benefits will further enhance the service levels our customers already get from our branch network where the power of personal relationships and service remains our top priority. Our branches offer expert advice, tailored stock profiles and a friendly team that understands your needs.

Click & Collect - Coming Soon

Once you have placed your items into your basket you can simply choose which branch you want to use to complete your order. You will then receive a phone call or an email from the branch confirming the status of your order and when it will be ready to collect.

Build a Quick Quote Using Your Basket:

You can also create a quick quote by placing the products you require into your basket. You can name you basket with a job reference and then save. If you win the job, it is simple to convert it into an order at your local branch.

Local Delivery

We offer local delivery for many orders, with estimated timescales and any applicable fees confirmed by your branch. While most deliveries are free, this depends on your location, order size and how busy our drivers are. Having real people in the branch making decisions means we rarely fall short of our customer expectations. Plus, if one branch can’t get to you, we can easily ask another to help.

Customer-Centric Approach

At Bell Plumbing Supplies, we believe in keeping things personal. We're not just about transactions - we're about relationships. Whether you're dealing with stock, returns or special orders, we're always here to pick up the phone and provide the support you need.